@article{Shilikov2021developing,
author={Shilikov, A.Y.},
title={Developing Conflict Management Skills in Municipal Employees: a Sociological Study},
journal={Bulletin of Kemerovo State University. Series: Political, Sociological and Economic sciences},
publisher={Kemerovo State University},
year={2021},
pages={472-481},
volume={6},
issue={4},
}