TY JOUR TI Developing a System for Evaluating the Business Processes’ Effectiveness Based on the SMART Approach KW performance indicator KW business process KW SMART approach KW evaluation KW function cost analysis KW balanced scorecard JO Bulletin of Kemerovo State University. Series: Political, Sociological and Economic sciences AU Novichkova, I.A. AU Platov, A.V. AU Udalov, D.E. PY 2024 IS 9 PB Kemerovo State University